New Power Texas Electricity Plans, Rates and FAQs

If you experience an electricity outage, it's essential to contact your local utility company first, such as Oncor, as they are responsible for maintaining the infrastructure. You can also refer to their outage map for real-time information.

If you don't know your utility company, you can find out by clicking here.

Additionally, it's recommended to notify New Power Texas, as they might provide you with necessary support and updates regarding the situation. Always have your account details and exact location handy for quick assistance.

New Power Texas is owned by Shell Energy, a global energy giant. The acquisition occurred in 2021 when Shell Energy bought Pulse Power, the parent company of New Power Texas.

This ownership ties New Power Texas to an extensive network of energy-related services and products, ensuring quality and reliability.

Transferring your electricity service with New Power Texas when moving can be a straightforward process, but it requires careful attention to your current contract's terms. Contact their customer service team for specific guidelines on how to proceed.

Additionally, it's wise to use Ladybug Energy to check for electricity rates in your new location. You may find better offers or plans more suitable for your new living situation. Remember, timely planning can lead to a smoother transition and continuous service.

Setting up a new service with New Power Texas requires you to contact them directly to explore available plans and discuss your specific needs.

However, if you want an efficient and hassle-free way to compare various plans from different providers, Ladybug Energy can be an excellent alternative!

Use our top search bar and in just a couple of clicks, you can find, compare, and subscribe to dozens of plans directly from our site, saving time and potentially finding a more tailored solution for your energy requirements.

Yes, New Power Texas offers service to customers with various credit backgrounds. If you have bad credit, you may be required to pay a deposit. The deposit amount is typically determined based on your specific credit score and payment history.

New Power Texas follows standard industry practices in this regard, ensuring fairness and transparency in their approach to credit assessments.

New Power Texas generally begins service within 1-3 business days after you've completed the sign-up process. Same-day service might be available under special circumstances, but it's always best to reach out to their customer support to discuss your specific needs and timeline.

Planning ahead and providing all necessary information promptly can expedite the process.

A deposit might be required to set up service with New Power Texas, especially if you have bad credit or a limited payment history. The deposit acts as a safeguard for the company and is usually refundable.

The exact amount and terms of the deposit will depend on various factors such as your chosen plan, payment history, and credit score. Make sure to discuss this aspect when signing up, as New Power Texas may have flexible options to accommodate different financial situations.